Terms & Conditions | London Health Star

Terms & Conditions

Introduction

These Terms and Conditions govern your use of this website and the purchase of products from London Health Star Ltd. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

Products

All products sold on this website are classified as food supplements. They are not intended to diagnose, treat, cure, or prevent any disease. Product descriptions are provided for informational purposes only and should not be considered medical advice.

Medical Disclaimer

Our products are intended to support general wellbeing and digestive comfort only. They are not a substitute for professional medical advice, diagnosis, or treatment.

Always consult a qualified healthcare professional before using food supplements, especially if:

You have a medical condition
You are pregnant
You are taking medication

Orders and Payments

All orders are subject to acceptance and availability
Prices are displayed in GBP (£) and include applicable taxes unless stated otherwise
Payments are securely processed through PCI-DSS compliant third-party payment providers
We do not store or process card payment details on our servers

Delivery

Delivery times and locations are outlined in our Delivery Policy. Estimated delivery times are not guaranteed and may vary due to external factors beyond our control.

Refunds and Store Credit

Due to the nature of our products, physical returns are not accepted. Refunds are not issued to the original payment method.

Eligible claims (such as damaged or incorrect items) may be compensated with store credit only, in accordance with our Refund and Returns Policy.

Intellectual Property

All content on this website, including text, images, logos, and trademarks, is the property of London Health Star Ltd and may not be used, reproduced, or distributed without prior written consent.

Limitation of Liability

To the maximum extent permitted by law, London Health Star Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products. Our total liability shall not exceed the value of the purchased product.

User Responsibilities

You agree to use this website lawfully and not engage in any activity that may harm, disrupt, or misuse the website or its services.

Privacy and Data Protection

Your use of this website is governed by our Privacy Policy, which explains how we collect, use, and protect personal data in compliance with UK GDPR.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at:
📧 info@londonhealthstar.co.uk