Privacy Policy

Who We Are

Our website address is: https://londonhealthstar.co.uk

Personal Data We Collect

When you place an order on our website, we collect personal information such as your name, billing address, shipping address, email address, and phone number.

This information is used solely for order processing, delivery, customer support, and legal compliance. Order-related data may be retained for accounting, tax, and legal obligations.

Payments and Card Security

• We do not store or process card payment details on our servers
• All payments are securely processed through PCI-DSS compliant payment service providers
• Our website uses SSL encryption to ensure secure transmission of personal and payment data

Data Sharing and GDPR Compliance

We only share customer data with trusted third parties necessary to complete transactions, such as payment processors and shipping providers.

We comply with the UK GDPR and General Data Protection Regulation (GDPR). Customers have the right to access, rectify, or request deletion of their personal data.

We do not transfer personal data outside the United Kingdom or the European Economic Area (EEA).

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service. The Gravatar service privacy policy is available at: https://automattic.com/privacy/.

After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These cookies are for your convenience and last for one year.

If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set cookies to save your login information and display preferences. Login cookies last for two days, and screen option cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. Logging out removes the login cookies.

If you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal data and expires after one day.

Embedded Content from Other Websites

Articles on this site may include embedded content (such as videos, images, or articles). Embedded content behaves in the same way as if you visited the other website directly.

These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with the embedded content.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely to help recognize and approve follow-up comments automatically.

For registered users (if any), we store personal information provided in the user profile. Users can view, edit, or delete their personal information at any time (except usernames). Website administrators can also view and edit this information.

What Rights You Have Over Your Data

If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You may also request deletion of your personal data, except for data required for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Company Information

London Health Star Ltd
Company Number: 14908624
Suite 1-2 Brookfield Court, Selby Road, Leeds, United Kingdom, LS25 1NB
📧 info@londonhealthstar.co.uk